FAQs

  • What is that incredible squeaking sound?

    Welcome to the wonders of rubber on metal. Until food gets between the blades and the bowl you might experience a loud squeaking. It will go away as the blades soften up a bit.

  • Will BeaterBlade damage my machine?

    No, the scraper will draw more on the motor than a traditional beater; however no more than if making bread with the dough hook. This has been scientifically proven.

  • Is it Dishwasher safe?

    BeaterBlade is top-rack dishwasher safe. Place onto a rung upside-down. Avoid touching the blade with other kitchenware and sharp objects.

  • My machine is making a high pitch noise, is this OK?

    Yes, this is just the motor and gears reacting to the friction of the blades. Again, no more than making bread. You can use the height adjustment screw to lighten the blade-to-bowl contact.

  • Why is the head bouncing on my Tilt-Head mixer?

    This happens only in the Tilt-Head models when the "beater to bowl" clearance is too low for the locking mechanism. If the head bounces, nothing will happen to the mixer. Turning the height adjustment screw counter clockwise will lock the head fully into place, however the blades will reduce contact with the bowl.

  • What if BeaterBlade does not work in my mixer?

    Not every mixer is built exactly the same and with manufacturing tolerances, BeaterBlade might not work in every machine. If the BeaterBlade does not work, please contact us for assistance. You might also experience more scraping on one side of the bowl than another...again, that's just due to bowl placement.

  • What about Commercial use?

    If you have commercial needs, BeaterBlade is UL® certified to ANSI /NSF 2 commercial standards.  New BeaterBlade Pro is made for rigorous commercial use and its bright yellow colour makes it easy to find in a busy kitchen.

  • Will BeaterBlade work for all recipes?

    No. BeaterBlade was specifically developed for cakes, cookies, quick breads, savoury dishes, meatloaf and mashed potatoes. Do not use it for bread dough, ultra thick cookie dough and some frozen foods. If the batter becomes too thick, revert to your traditional flat beater.

  • Can I over-mix my batter?

    Actually, you can. Once flour is added, most cakes and cookies should not be over beaten. BeaterBlade is extremely efficient and because it accomplishes more in less time, can actually over-beat air into your batter. Run the mixer according to the instructions to get a feel for how it works and then apply it to all your favorite recipes. Usually, you'll want to run the mixer 2 speed levels lower than a traditional beater. Use aggressive mixing for creaming butter and sugar.

  • Why do foods such as butter, cream cheese, margarine and shortening sometimes stick to my scraper?

    All fats, especially when cold, will stick to any beater no matter what it is made of. Most recipes call for room temperature ingredients. See "Tips and Tricks" to soften ingredients.

  • Why do I get a ring of food around the top of the bowl?

    This usually happens only in the Tilt-Head models when adding a lot of food because the blades are restricted in height, unlike the lift-bowls. Running the mixer at lower speeds keeps the food lower in the bowl.

  • Tips and Tricks

    • Actively participate in mixing; do not run the mixer unattended.
    • Add ingredients towards the centre of the bowl where there are no air pockets.
    • Use BeaterBlade as a spatula to pour batter.
    • Keep mixer running when adding ingredients, then adjust mixing speed.
    • If mixer must be stopped to add ingredients, bring the speed back up slowly.
    • For cold butter: cut into small chunks, wait 2 minutes and beat on Med-High to soften. Microwave a wet paper towel for 10 seconds and place around the exterior of the bowl to help soften the butter.
    • If BeaterBlade causes excessive strain or jumping because the dough is too thick, simply replace with the flat beater and continue mixing.
    • If flour plumes out of the bowl, decrease speed or attach splash guard.  Add flour slowly.
    • If batter is very thin and liquid such as in Devil's Food Cake, use a splash guard or paper towelling around the back of the bowl to avoid splatter.
    • Store BeaterBlade upside-down up in mixing bowl...do not crush the blades.
    • KA Tilt-Head Mixers: If the Tilt-Head locking lever will not slide to the ‘unlock' position, simply push down on the mixing head while sliding the lever backwards.
    • KA Tilt-Head Mixers / Pivot Pin: The pivot pin can become loose and over time, may slide out of position.  According to the manufacturer this has been a known issue with the dough hook. Solution: "First, unplug the mixer and lock the head into position. Centre the pivot pin. Turn the mixer upside down in your lap so you are able to see inside the neck of the mixer. There is a small screw that holds the hinge pin in place. Use a small screwdriver to tighten the set screw, and this should hold the hinge pin in place."- KitchenAid Forum
    • Weigh ingredients with a scale to achieve consistent results.  Scales actually reduce your preparation time and use of utensils.

    About Mixing Speeds and Times

    • Every mixer works differently and speeds do vary slightly between machines, even within the same model. Use the recipes as a guide for speed and mixing times.
    • Mixing times are based on room temperature ingredients. Your results may vary, however most recipes will take less than 7 minutes to complete.
    • Do not over-mix batters after the flour has been added...this will activate the gluten and introduce too much air which will result in tiny pockets in your cakes and cause cookies to deflate.
    • Recipes like Oatmeal Raisin Cookies can be done completely with the BeaterBlade.  If, however, the batter becomes exceedingly thick, replace BeaterBlade with the flat beater.
    • Power Blast: If the dough becomes very thick, increase speed to Medium-High for a few seconds to help mixing.  This will not toughen the dough if it's just for a few seconds. Centrifugal force will help move ingredients from the centre.

  • What is the cost of shipping and how is my order shipped?

    Free shipping is included Australia-wide.

    Orders are sent by registered post (Australia Post).  A signature is required on delivery so it is preferable to nominate an address where someone is available to sign on delivery, eg. your work address.  Please include your company name if delivery is to a business address.

    If no-one is available to sign for delivery, Australia Post will leave a card in your letterbox with collection instructions at a nominated Post Office.

  • What is the difference between BeaterBlade and BeaterBlade PRO?

    BeaterBlade is designed for domestic use.  

    BeaterBlade PRO is designed for the foodservice and restaurant industry.  It is bright yellow for easy identification in a busy commercial kitchen, is designed for multiple daily uses and to withstand the higher temperatures of a commercial dishwasher.

 
 
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